A thoughtful and entertaining treatise on the seductiveness—and consequences—of ignoring what's right in front of our eyes, from former CEO and author Heffernan (The Naked Truth). We frequently ignore painful or frightening truths, subconsciously believing that denial can protect us, she argues, but our delusions make us ever more vulnerable, and whatever suffering we choose to ignore continues unabated. The author draws examples from the private—Bernie Madoff's family's blindness to his Ponzi scheme; a woman who married an alcoholic; another unable to see that her husband is sexually abusing her daughter—to the public: Alan Greenspan ignoring the housing bubble, a soldier working for Hitler. She gives us an insightful look into the psychology of denial and makes an ethical and pragmatic argument for engagement rather than deflection. Heffernan's cogent, riveting look at how we behave at our worst encourages us to strive for our best. (Mar.)
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Owner Reviews, Ratings, Comments and Criticism
I liked the central thesis of this book. Seeing examples of areas where individuals had blatantly disregarded the truth that was right in front of them cause be to become more self-aware, which says a lot to me about the quality of a book.
I am constantly fascinated by psychological experiments which demonstrate just how irrational our behavior can be. The author cites many of these, and it is easy to see myself in several of the situations. I give high marks for the self-analysis this book brought out for me.
My only complaint is her lack of acknowledgement that hindsight really is 20/20. Of course after the fact it's easy to find some facts which pointed to the disaster, but does the author really think that we should or could always see what is going to happen in advance? Yes, occasionally people predict what will happen before it does. The author places these individuals as heroes and claims we should listen to them more carefully. But what about the millions of prognostications which are wrong? Are we supposed to give every individual with a prediction a voice?
That point aside, I do recommend the book. It's though provoking in a way that most current writing is not.